Thanks for a concept I had not been familiar with! As for the impact on product development: I think the Kano model applies it. Caveat: With respect to Kano it's import to understand that using it requires quite rigorous analysis. Otherwise you end up with an assumption-driven fairy tale, similar to RICE, and might as well just throw some dice.
Thanks for a concept I had not been familiar with! As for the impact on product development: I think the Kano model applies it. Caveat: With respect to Kano it's import to understand that using it requires quite rigorous analysis. Otherwise you end up with an assumption-driven fairy tale, similar to RICE, and might as well just throw some dice.